Mandolay Hotel Guildford

I was given a room upgrade and complimentary chocolate brownie gift on arrival which was appreciated. The room was well appointed, clean and comfortable with Molton Brown toiletries, complimentary water, tea making facilities and biscuits. The breakfast buffet was good with a range of options on offer. The staff were very welcoming and helpful.

I booked parking - and that went pretty smoothly. The room was pretty (nice wallpaper) and had everything I needed - including very nice water flow in the shower. I appreciated the extra touches in the room i.e. a welcome note I ate 2 dinners and 2 breakfasts in the hotel - the food was delicious and the staff always friendly and pleasant. The warm chocolate brownie on check-in was a delicous!

I booked 2 nights, double medium. When I arrived I had been upgraded to an executive. The room was spacious, air con if needed (I run hot) and being winter, plenty heating. My partner came to meet me for lunch. We had this at the hotel. Kenny at the bar was wonderful, personable and exceptional customer service. We sat in the restaurant part and fatima set a table for us as I think we might have been early. She was professional with a friendly nature. She went out of her way to make us feel comfortable, even with the heater out on the porch. Guest relations couldn't have been more helpful. A credit to the hotel. Cleanliness top notch throughout the hotel and rooms. I work in the industry, and I can honestly say I'm impressed. Well done to all. I'm be back again.

This hotel was exceprional. The rooms are in coach houses set aside from the main building so they are so quiet. They upgraded me on arrival which was a lovely surprise & the double room was very clean and homely. Lovely shower and bathroom. Iron, hairdryer, fan all in room and desk for working. The breakfast was excellent - lots of choice. The staff were really friendly especially the bar staff & the Christmas decorations are lovely.

Great stay for a family! Me, hubby and our 2 year old spent two nights here recently in the family room located on the ground floor. The room was spacious, even having a double and single bed. Comfy beds, good TV channel selection, great tea,coffee tray options and excellent shower...loved the molton brown products! WIFI always worked well, no drop offs. Breakfast was the best hotel we have ever had, really impressive. The staff were so polite and friendly towards us, even after our 2 year old covered the floor in cereal one morning! :( The hotel is close to everything, we walked through the town centre from the train station, which took about 20mins. There is a lovely park nearby which has lots for families, playground, splash-park, gardens etc. We really enjoyed our short break here and would highly recommend.